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Really annoying

Posted: Wed Jun 27, 2018 12:48 pm
by Horus
Today I thought I had mislaid a receipt for a payment I had made at my bank, nothing serious but obviously it does contain some personal information. I could only assume I may have dropped it inside the bank as I only had one of two envelopes when I went to put them away. So I thought I would phone my local branch as I know everyone in there and enquire if anything had been handed in, simple you may think? Was it hell, after trawling through loads of numbers all of which gave me no real option for what I wanted I eventually got through to a human being. After explaining my situation I was told in a not unfamiliar India accent that they were unable to give me a local branch number!!!!
My reply was "so I can speak to you in bloody India, but cannot speak to my branch a few miles away" Useless, these damn banks are getting worse :xx End of rant.

Re: Really annoying

Posted: Wed Jun 27, 2018 1:31 pm
by Mad Dilys
When I wanted to speak to my bank I was put through to a call centre. :(

Re: Really annoying

Posted: Wed Jun 27, 2018 2:37 pm
by Horus
Yes that's my point, you can speak to India but not your local branch :x