They walk among us

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LovelyLadyLux
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They walk among us

Post by LovelyLadyLux »

>>> ANOTHER CHAPTER OF "THEY WALK AMONG US AND REPRODUCE!!
>>>
>>>
>>> Actual call center conversations!
>>>
>>> Customer: 'I've been calling 700-1000 for two days and can't get through ;
>>> can you help?'
>>> Operator: 'Where did you get that number, sir?'
>>> Customer: 'It's on the door of your business.'
>>> Operator: 'Sir, those are the hours that we are open.'
>>>
>>> ------------------------------ ------------------------------ ----------
>>>
>>> Samsung Electronics
>>> Caller: 'Can you give me the telephone number for Jack?'
>>> Operator: 'I'm sorry, sir, I don't understand who you are talking about.'
>>> Caller: 'On page 1, section 5, of the user guide it clearly states that
>>> I need to unplug the fax machine from the AC wall socket and
>>> telephone Jack before cleaning. Now, can you give me the
>>> number for Jack?'
>>> Operator: 'I think it means the telephone plug on the wall.
>>> ______________________________ _____________________________
>>> RAC Motoring Services
>>> Caller: 'Does your European Breakdown Policy cover me when I am
>>> traveling in Australia ?'
>>> Operator: 'Does the policy name give you a clue?'
>>>
>>> ------------------------------ ------------------------------ ----------
>>>
>>> Caller ( inquiring about legal requirements while traveling in Europe )
>>>
>>> 'If I register my car in France , and then take it to England ,
>>> do I have to change the steering wheel to the other side of the car?'
>>> ----------------------------- ------------------------------ -----------
>>> Directory Inquiries
>>>
>>> Caller: 'I'd like the number of the Argo Fish Bar, please'
>>> Operator: 'I'm sorry, there's no listing. Are you sure that the spelling is correct?'
>>> Caller: 'Well, it used to be called the Bargo Fish Bar but the 'B' fell off.'
>>>
>>> ------------------------------ ------------------------------ ----------
>>> Then there was the caller who asked for a knitwear company in Woven.
>>> Operator: 'Woven? Are you sure?'
>>> Caller: 'Yes.. That's what it says on the label -- Woven in Scotland ...
>>> _
>>> ______________________________ ________________
>>>
>>> On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
>>>
>>> 'I haven't got a pen, so I'm steaming up the window to write the number on.'
>>>
>>> ------------------------------ ------------------------------ ----------
>>>
>>> Tech Support: 'I need you to right-click on the Open Desktop.'
>>> Customer: 'OK..'
>>> Tech Support: 'Did you get a pop-up menu?'
>>> Customer: 'No.'
>>> Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?'
>>> Customer: 'No.'
>>> Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'
>>> Customer: 'Sure. You told me to write 'click' and I wrote 'click' .'
>>>
>>> ------------------------------ ------------------------------ ----------
>>>
>>> Tech Support: 'OK. At the bottom left hand side of your screen, can
>>> you see the 'OK' button displayed?'
>>> Customer: 'Wow! How can you see my screen from there?'
>>>
>>> ------------------------------ ------------------------------ ----------
>>>
>>> Caller: 'I deleted a file from my PC last week and I just realized that I need it.
>>> So, if I turn my system clock back two weeks will I get my file back again?'
>>>
>>> ------------------------------ ------------------------------ ----------
>>>
>>> This has to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the WordPerfect Helpline, which was transcribed from a recording monitoring the customer care department..............
>>> Needless to say the Help Desk employee was fired; however, he/she is currently suing the WordPerfect organization for 'Termination without Cause.'
>>> Actual dialogue of a former WordPerfect Customer Support employee.
>>> (Now I know why they record these conversations!):
>>>
>>> Operator: 'Ridge Hall, computer assistance; may I help you?'
>>> Caller: 'Yes, well, I'm having trouble with WordPerfect '
>>> Operator: 'What sort of trouble?'
>>> Caller: 'Well, I was just typing along, and all of a sudden the words went away.'
>>> Operator: 'Went away?'
>>> Caller: 'They disappeared'
>>> Operator: 'Hmm. So what does your screen look like now?'
>>> Caller: 'Nothing.'
>>> Operator: 'Nothing??'
>>> Caller: 'It's blank; it won't accept anything when I type.'
>>> Operator: 'Are you still in WordPerfect, or did you get out?'
>>> Caller: 'How do I tell?'
>>> Operator: 'Can you see the 'C: prompt' on the screen?'
>>> Caller: 'What's a sea-prompt?'
>>> Operator: 'Never mind, can you move your cursor around the screen?'
>>> Caller: 'There isn't any cursor; I told you, it won't accept anything I type.'
>>> Operator: 'Does your monitor have a power indicator?'
>>> Caller: 'What's a monitor?'
>>> Operator: 'It's the thing with the screen on it that looks like a TV.
>>> Does it have a little light that tells you when it's on?'
>>> Caller: 'I don't know.'
>>> Operator: 'Well, then look on the back of the monitor and find where
>>> the power cord goes into it. Can you see that??'
>>> Caller: 'Yes, I think so.'
>>> Operator: 'Great. Follow the cord to the plug, and tell me if it's
>>> plugged into the wall..
>>> Caller: 'Yes, it is.'
>>> Operator: 'When you were behind the monitor, did you notice that
>>> there were two cables plugged into the back of it, not just one? '
>>> Caller: 'No.'
>>> Operator: 'Well, there are. I need you to look back there again and
>>> find the other cable.'
>>> Caller: 'Okay, here it is.'
>>> Operator: 'Follow it for me, and tell me if it's plugged securely into
>>> t he back of your computer..'
>>> Caller: 'I can't reach.'
>>> Operator: 'OK. Well, can you see if it is?'
>>> Caller: 'No...'
>>> Operator: 'Even if you maybe put your knee on something and lean way over?'
>>> Caller: 'Well, it's not because I don't have the right angle -- it's because it's dark.'
>>> Operator: 'Dark?'
>>> Caller: 'Yes - the office light is off, and the only light I have is
>>> coming in from the window.'
>>> Operator: 'Well, turn on the office light then.'
>>> Caller: 'I can't..'
>>> Operator: 'No? Why not?'
>>> Caller: 'Because there's a power failure.'
>>> Operator: 'A power .... A power failure? Aha. Okay, we've got it
>>> licked now. Do you still have the boxes and manuals and
>>> packing stuff that your computer came in?'
>>> Caller: 'Well, yes, I keep them in the closet..'
>>> Operator: 'Good. Go get them, and unplug your system and pack it up Just like it was when you got it.
>>> Then take it back to the store you bought it from.'
>>> Caller: 'Really? Is it that bad?'
>>> Operator: 'Yes, I'm afraid it is.'
>>> Caller: 'Well, all right then, I suppose. What do I tell them?'
>>> Operator: 'Tell them you're too damned stupid to own a computer!'
>>>
>>>
>>>
>>>
>>>


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Kiya
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Re: They walk among us

Post by Kiya »

:lol: :lol:
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Grandad
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Re: They walk among us

Post by Grandad »

I think I would be inclined to behave exactly as that operator did :lol: :lol:
:gg:
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